Valero St. Bel-Air Makati City

info@microclever.com

Mon-Fri 08:00-18:00

Call Us: +632 730.1288

ABOUT OUR COMPANY

We commit, we deliver, we solve... We Can Help clients from though to finish....

MEI remains at the forefront in delivering reliable customer service and solution innovation to Information Technology. For about 10 years, the company has shared its passion in providing good quality of service and establishing a business relationship to the clients by utilizing expertise gained through multiple implementations, experiences, partnership, training and research.

 

MEI provides comprehensive computer consulting, security and support for businesses. We will find the best solution for your unique needs. We are willing to help solve all your computer-related issues. We want to develop a harmonious and longtime working relationship with all our clients providing top technical support and the single source for all your information technology service’s needs.

Our Services

 

IIn these trying times, the cost of training and hiring skilled Information Technology personnel is very high. In general, staff turnover is also very rare for most organizations because I.T. professionals are a highly priced resource, such that small and medium companies have a hard time finding them.

 

We strive to help businesses stay competitive to improve customer service and reduce costs. Our experienced personnel are certified and specialized in server maintenance, network infrastructure design, structure cabling, firewall configuration, server administration, network security hardening, disaster recovery implementation and other computer related work.  With our experience, we believe that we can assist you giving you reliable advice from experienced IT personnel, thus reducing the cost of needing to hire and train new IT personnel. I am pleased to offer you our service with its high-level of expertise at affordable rates for your IT related Outsourcing Configuration and Maintenance needs for your company

 

How can we help?

For more information Feel free to Contact with Us

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OUR MISSION

Our mission is to develop an high level working relationship with each business that we serve and to provide top technical support in all areas of information and communications technology.

OUR FOCUS

  • How new technology can help organization reducing cost and improve their processes.
  • Making sure the 99% servers and applications services up time and accessible anywhere  you are.
  • Ensuring the best equipped and expert team to shield client's information from the unknown.
  • If disaster strikes,  We making sure your files and data is backed-up and safe no matter what kind of unforeseen disaster hits.

OUR TEAM

Our team is your team. When your mission is to be better, faster and smarter, you need the best and experienced people working on you

CERTIFICATION

DESCRIPTION

Certified Ethical Hacker (CEH)

Skilled professional who understand and know how to look weaknesses and vulnerabilities in target-system.

Security+ Certified Professional (CompTia+)

Is a certified dealing with computer security topics such as cryptography and access controls as well as business related topics such disaster recovery and risks management.

Microsoft Certified IT Professional (MCITP SA/EA)

Knowledge and skills in working with IT infrastructure, including planning, deployment, maintenance, and optimization

Microsoft Certified Systems Engineer (MCSE)

Proficient with Windows Servers Series.

Microsoft Certified Technology Specialist (MCTS)

Proficient with implementing, building, troubleshooting, and debugging Windows workstation and servers.

ITILv3 Certified (SO)

To make sure that I.T. services are delivered effectively and efficiently. This include fulfilling users’ request, resolving service failure, fixing problems, as well as carrying out routines operational tasks.

SPECTRUM NMS Certified Engineer (SE)

Proficient with implementing Network Management System and Monitoring.

BLUECOAT Certified Proxy SG Administrator

Proficient with implementing and Administration of Bluecoat SG Products Web Proxy

Proficient with implementing and administration of Network Unified Threat Management (UTM) and Firewall

Certified NETASQ UTM/Firewall Expert Plus (CNE+)

Proficient with implementing STORMSHIELD NGFW by AIRBUS Group Security Troubleshooting and Audit.

Certified STORMSHIELD NGFW Network Security Troubleshooting and Support (CSNTS)

Proficient with implementing and administration of a Privileged Access Management (PAM) Solutions Monitoring and Troubleshooting.

WALLIX Privileged Access Management Certified Expert (WCE)

SUPPORT

METHOD

DESCRIPTION

Telephone/Chat/Email

Engineer will guide Client personnel in resolving the problem through the telephone, Chat (Skype messenger, Hangouts), or E-Mail

Remote Support

Client will give MEI access to their network and resolve the problem remotely.

On-site Visit

In case of failure in solving the problem using the above-mentioned methods, MEI will send support onsite.

 

 

 

 

Support Facilities

Live Chat:

       mei-helpdesk (Skype)

       FB/microclever (FB)

 

Helpdesk:

       support@microclever or

       info@microclever.com

 

Ticketing System:

      https://support.microclever.com

 

SMS and Call:

     Globe +639277216325 or

      Smart +639209619389

 

OUR PARTNERS

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Finance Str.10 New York

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